Applyq is a remote operations company that runs customer support and back-office work for online businesses. We're building our next support and operations team with people based in the Philippines and Vietnam.
Respond to customer emails and live chat tickets across our client accounts, troubleshoot order and account issues, and keep every interaction on-brand and on time.
Monitor daily order and fulfillment queues, coordinate handoffs between teams, and keep our internal trackers and checklists current.
Guide new client businesses through account setup, answer their early questions, and hand off fully onboarded accounts to the support team.
The processes here are clear. I always know which queue to check and what counts as done.
Jhen A. - Operations CoordinatorIt helps, but what matters most is clear written English and reliability. We walk every new hire through our tools and processes before they take on live client work.
Both, depending on the role and your availability. During your application we'll ask how many hours a week you can realistically commit, and build your schedule around that.
A reliable computer, stable internet, and a quiet place to work your scheduled hours. Role-specific tools are set up with you after you join.
Pay is based on role, experience, and weekly hours, and is discussed directly during the interview stage once we understand your availability and fit. We never require any payment from you at any stage of hiring.
Most candidates hear back within a week of applying. If shortlisted, next steps are a short video call and, for some roles, a brief practical exercise.
Three remote operations roles, real client work, and a schedule that respects your time zone.
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